Convention Centers/Auditoriums: New Venture Tips #42

Job Description for Convention Centre Coordinators:
By *Ameen Ahsan Strategy Consulting*

Creating a job description is a key step in the hiring process. You must be able to accurately describe what a new employee will do in order to decide how to divide the work between yourself and your employee.
Demand for conference center coordinators is growing as businesses recognize the value of professionally run meetings.

Scope of the Job:
These professionals are responsible for the smooth running of conferences, from initial planning and liaison with clients to coordination of people and activities on the day. They supervise catering and hospitality teams, communicate with suppliers and presenters, and ensure that event sponsors and delegates have a satisfactory conference that meets their objectives.

Key Responsibilities:
To plan each conference, coordinators meet clients to discuss their requirements. They provide clients with a budget and a schedule for the event. They liaise with presenters and suppliers to ensure the facilities are in place for the event and delegate individual responsibilities to members of their team. On the day, they check that all facilities are ready and oversee activities throughout the day. After the event, they review feedback to identify any problems and ensure that all parties are satisfied with the conference.

Attributes for the Job:
A conference center coordinator must be capable of managing several activities at the same time, often under pressure due to time and budget constraints, according to the Job Explorer. They must have excellent planning, budgeting and project management skills and have the ability to lead and motivate their teams. Good communication and interpersonal skills are important for liaising with clients, colleagues, suppliers and presenters. Coordinators also need excellent customer service skills to deal with inquiries and complaints from event organizers and delegates. Feedback from attendees and organizers provides a measure of the coordinator’s performance.

Education and Professional Qualifications:
High standards of professionalism in the industry make a bachelor’s degree essential. A degree in marketing, business studies, hospitality or tourism management and public relations provides a relevant qualification.

Essential Industry Experience:
Coordinators must have knowledge and experience of all aspects of the conference business, including logistics, catering, presentation, customer service and marketing. Experience in a related field such as public relations, exhibition management or the hotel and catering industry would be useful, and coordinators must be able to demonstrate a track record of successful event management.
 
Ameen Ahsan Strategy Consulting
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*Kerala's finest experts for Feasibility Studies, Strategy Reports / Project Reports, Business Models and Vision Realisation*