While watching a talk by Alibaba.com founder, he said something that's interesting. Something that can change the entire way we do businesses. A change that can destroy many existing businesses and give birth to many.
It's going to be like a mega earth quake. It will be the shift from B2C to C2B!
B2C or Business To Customer, means the businesses that traditionally produce products or services and sell to customers. That is companies who "convince " customers to buy what they have to sell.
But with so much data getting captured about each customers these days, new companies might come up who will use this data (real wishes and needs of each customer) to tailor make every product or service for him! This is amazing in the sense, customers tell what they want and it gets delivered. That is companies selling only customised food, clothes, stationery, cars, machines, mobiles, TV etc, you name it. Now think of this, extending to almost all aspects of our life or commercial & individual shopping!
This will change our business models fully. It will be fully centric on customers or niche customers. It will be heavily tilted towards customer relationship and loyalty. It will totally change the platforms through which we interact with customers like the nature of our shops, it's sizes, it's layout, it's presentation... It will change the whole layout of our websites. The advertisement budget will be heavily shifting to social media ads than print (if it's still alive) and TV ads.
We think it will change everything. Including your business. Will you be ready for it?
Business Insights by Ameen Ahsan @
Ameen Ahsan Strategy Consulting
7558-900-800 | www.ameenahsan.com
7th Floor, Hilite Business Park, Calicut
Business Consulting | Feasibility Studies | Project Reports